Policies and Procedures — DPS | Houston Methodist MSP

Policy: Uniform and Appearance

As a DPS employee, it is important that you present a professional image to HMHS patients and visitors. A major focus for HMHS is patient satisfaction and the dress code complements the quality of service offered to the patients. The dress code is not intended to restrict employees, but to ensure that DPS maintains the highest standards of safety and professionalism. It is the employee’s responsibility to exercise good judgement in matters of appearance, attire, and grooming while on duty.

Tiffany Dean-WrightNovember 4, 2015 Comment

Core Expectations: Personal Cell Phone / Internet Usage

Personal Cell Phones / Internet Usage – Solution Pool staff will refrain from personal cell phone use (text, internet, social media, etc.) while working.

Tiffany Dean-WrightNovember 4, 2015 Comment

Core Expectations: Downtime

Downtime – Solution Pool staff will inform their site manager if they have downtime in their position and offer to help with other tasks.

Tiffany Dean-WrightNovember 4, 2015 Comments

Core Expectations: Attendance and Timeliness

Attendance and Timeliness – All Solution Pool staff must arrive 15 minutes early to their first day of assignment. Solution pool staff must arrive on time for all assignments.

Tiffany Dean-WrightNovember 4, 2015Comment

Core Expectations: Uniforms

Uniforms – All Solution Pool members are required to be in their designated Houston Methodist uniform ANYTIME they are on-site at any HMH campus. It is imperative that all team members present themselves professionally at all times. Solution Pool members are to be a walking representation of professionalism.

Tiffany Dean-WrightNovember 4, 2015Comment

Core Expectations: Meetings and Training

Meetings and Training – All Solution Pool members are required to attend a monthly mandatory staff meeting as well as any scheduled trainings that are required by Houston Methodist. Monthly staff meetings are held every 3rd Friday of the month onsite at the Medical Center Campus.

Tiffany Dean-WrightNovember 4, 2015Comment

Core Expectations: Travel

Travel – All Solution Pool members are required to travel to various TMHPO sites within the Greater Houston area. Lack of flexibility with travel may result in less assignments and/or removal from the Solution pool.

Tiffany Dean-WrightNovember 4, 2015Comment

Core Expectations: Flexibility

Flexibility – All Solution Pool positions are PRN. Assignments are not guaranteed. Historically, pool members work full time with intermittent breaks between assignments. Assignments are typically 30-90 day assignments.

Tiffany Dean-WrightNovember 4, 2015Comment

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DPS Solution Pool Team