The DPS Solution Pool provides skilled temporary staff to the Houston Methodist Specialty Physician Group and Houston Methodist Primary Care Group during planned and unplanned absences and vacancies. We strive to add value and quality of care by providing staff trained in Methodist systems and ICARE Values.


Houston Methodist ICARE Values 

  • INTEGRITY - "We are honest and ethical in all we say and do."

  • COMPASSION - "We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs." 

  • ACCOUNTABILITY - "We hold ourselves accountable for our actions."

  • RESPECT - "We treat every individual as a person of worth, dignity and value."

  • EXCELLENCE - "We strive to be the best at what we do and a model for others to emulate."

The DPS Solution Pool staff are trained by Houston Methodist on ICARE Values, Athena and Houston Methodist Systems. 


The DPS Solution Pool is to be utilized for department coverage during:

  • FLMA and LOA (90 day max) 
  • Vacations (1 Week or Greater) 
  • Gaps in Employment Due to Resignations
  • Terminations (60 day max)
  • Special Projects (60 day max)
  • New Clinic Set Up (60 day max)
  • Urgent Short Term Coverage - *IF AVAILABLE (Non Solution Pool Staff may be requested) 

If non-pool staff is requested, staff may not have access to Athena and will not have completed the Solution Pool Staff Training. We will however, put in a request for non-pool Athena Access if time permits. 

Online Time Entry System
Solution Pool employees will enter time worked through DPS WebCenter. All other time management issues will be reported to DPS and the Department Manager including vacation requests, call offs, and late calls. 

Staff Training 
Solution Pool employees will have knowledge, understanding and application of best practices, proficiency in the use of implemented software programs, workflows and policies at the System and HMSPG, and HMPCG levels. Requesting department should provide general orientation to department, training on workflows and best practices for the department and training on any additional software.  

Services Available:

  • Patient Business Representatives
  • Billing Specialists
  • Medical Records
  • Medical Assistants 
  • Senior Medical Assistants 
  • Staff Nurses

Supported Float Pool Hours  |  8am - 5pm  |  Monday - Friday

Dean's Professional Services is a national, award-winning staffing staff development and consulting company. Our goal is to bridge our partnerships with our clients by providing a seamless solution for your staffing needs. We offer a comprehensive range of professional staffing services which are designed to improve the quality of service. Our features are her to benefit you.


DPS Solution Pool employees are eligible for an array of benefits including:

ACA Compliant Healthcare Benefits

DPS offers ACA (Affordable Care Act) Compliant Health Benefits Plan for DPS Solution Pool employees. Eligibility for the New DPS Health Benefits program include employees who have completed 60 days of employment with an average of 30 hours per week. 

Plan options include: 

  • Wellness & Preventive 
  • Optional Hospital Benefits
  • Dental 
  • Life Insurance
  • Disability

Other Benefits Offered:

  • Discretionary 401K Program
  • Employee Referral Program *earn up to $200 for licensed clinical staff 
  • CPR Certification Discounts
  • Professional Development 
  • CEU Resources
  • Employee Recognition Programs
  • Paid Trainings

Paid Vacation

DPS offers all active employees paid vacation after 2080 hours worked within a 14 month period.

Payroll Benefits

Direct Deposit

ADP Aline Paycard

  • Access at over 70,000 surcharge-free ATMs
  • Make purchases wherever VISA prepaid cards
  • Online Bill Pay System